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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last Updated: January 1, 2025

1. Introduction

Capital Rise Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

  • Name, email address, phone number, and mailing address
  • Government-issued identification documents (for KYC verification)
  • Financial information (bank account details, transaction history)
  • Date of birth and nationality
  • Occupation and source of income

Technical Information

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on site
  • Referring website addresses

3. How We Use Your Information

We use the information we collect in the following ways:

  • To provide and maintain our services
  • To process your transactions and investments
  • To verify your identity and comply with legal obligations
  • To communicate with you about your account and services
  • To send promotional materials and updates (with your consent)
  • To improve our website and services
  • To detect, prevent, and address technical issues
  • To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist in our operations
  • Legal Requirements: We may disclose information when required by law or to protect our rights
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • With Your Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers with firewalls
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Account information: Retained for 7 years after account closure
  • Financial transaction records: Retained for 10 years
  • KYC documents: Retained for 10 years after account closure
  • Marketing preferences: Retained until consent is withdrawn

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Request transfer of your data to another controller
  • Right to Object: Object to certain types of processing
  • Right to Withdraw Consent: Withdraw consent at any time

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Capital Rise Solutions

(+91) 7977 314 005

privacy@capitalrisesolutions.com

[Company Address]

Data Protection Officer: dpo@capitalrisesolutions.com